Is this the right service?
Customers who want help with a specifically described DSC setup problem.
Scope to confirm before you begin
Your written scope identifies the work, responsible people and complete charges before an engagement starts.
Included in the scope
- Issue and compatibility review
- Agreed setup guidance or consented remote support
- Recorded next steps or remaining limitations
Separate work and charges
- Control of PINs, private keys, OTPs or passwords
- Portal downtime, certificate issuance or hardware replacement
- Unlimited sessions or support outside the agreed scope
Government charges. No government application fee applies to this support service.
Get your starting details ready
- Operating system, token model and portal
- Issue description or redacted screenshot
- Separate written consent before any remote session
This is a starting checklist. We confirm the documents needed for your application before collection. Keep identity documents in your account, and never share passwords, private keys, token PINs or OTPs.
How the work moves forward
- Share your requirement; confirm eligibility, availability and a written scope.
- Approve itemised fees and supply the agreed documents through your account.
- Track review, queries and the agreed filing or delivery outcome.
Timing. Timing is confirmed after scope, eligibility and document review. Authority queries and any physical delivery can change the completion date.
Track an existing applicationYour questions
How much does this cost?
A price is published only where the whole scope is fixed. For this service we send a written quote that separates our fee, any government or authority charge and the fee of any separately engaged professional.
Who does the professional work?
Where the law reserves a step for a chartered accountant, company secretary, advocate or other professional, a verified professional is assigned and performs it. BusinessMarga coordinates the application and keeps you updated.
How long will it take?
Timing is confirmed after scope, eligibility and document review. Authority queries and any physical delivery can change the completion date.
What happens if the authority raises a query?
We share the query in your account conversation, tell you what is needed and resubmit once your reply is ready. The authority's own processing time is outside our control.
Can I follow progress online?
Yes. After an agreed order you can see documents, status and messages for your application in your BusinessMarga account.